FAQ
- Ticket reservations and purchases can be made online or by calling the box office at (800) 497-5007. Tickets for performances more than 45 days away may be reserved without payment. Your reservation is not confirmed until you receive an invoice. In order to guarantee these seats, payment or a school purchase order must be received by the due-date assigned to you. Invoices will be sent via e-mail unless specified otherwise.
- Payment is required for performances within 45 days. Payment can be made by credit card or check. Within 45 days of the performance date, unpaid reservations are not guaranteed.
- Checks can be made payable to TheaterWorksUSA . Do not send individual checks for each child. Payments made with multiple checks will be charged a service fee.
- Discounts cannot be combined and only apply at the time of purchase.
- All sales are final.
- Single ticket prices range from $14.25 to $16.00 each.
- Groups of 15 or more pay a group rate (avg. $9.50/ticket) with one free ticket for every 15 paid.
- All orders are subject to a $5 processing fee per order.
- Tickets purchased by phone on the day of performance (if available) will be subject to an additional $1 processing fee per ticket.
- Discounts are available for groups of 15 or more, and one free ticket is provided for every 15 paid.
- Groups may apply for ticket subsidy by completing a subsidized ticket application.
Accommodations for accessible seating can be made at the time of order. Please be specific about the nature of the special needs.
Study guides offering a range of pre and post-show activities are available for download on each show page here.
- Attendance guidelines and directions to your class trip venue are provided with your ticket and can also be accessed here. These include important drop-off and pick-up procedures.
- How long is the performance?
- Performances last approximately 45 minutes to one hour.
- If conditions force the cancellation of a class trip performance, patrons will be given the option of credit to another performance (subject to availability). TheaterWorksUSA will attempt to reschedule the performance for a future date, if possible.
- In the event that local weather conditions prevent some schools from attending a performance which goes on as scheduled, those patrons will be given a credit to a future performance (subject to availability). If a school cannot attend a performance that goes on as scheduled, tickets are non-refundable.
- TheaterWorksUSA will not be held responsible for extra costs incurred by the patron for cancellations due to inclement weather, such as those for transportation, chaperones, etc.
TheaterWorksUSA
Box Office: (800) 497-5007
Main Office: (212) 647-1100
Studios: (212) 924-5877
Costume Shop: (212) 647-1100 X 609
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